improved
New Feature
👥 Smarter Team Management & Inbox Assignments
Looking for a better way to
manage conversations across teams
? Now, you can set up a team hierarchy
where each team handles its own chats while managers oversee everything seamlessly.
Managing your team’s conversations just got easier! You can now:
✅ Assign conversations to teams directly
✅ View conversations based on teams and users
✅ Ensure fair distribution with Round Robin Assignment among the team members
✅ Change teams without disrupting existing assignments and and set team hierarchies with custom roles.
Set up your team for success today: